Assessment of Real Estate Brokerage Service Quality with a Practicing Professional's Instrument

This study explores factors that affect service quality for a large residential real estate brokerage in a diverse midwestern city. It examines the extent to which overall service quality influences homebuyers to recommend the brokerage firm and to use the firm for future transactions. A Linear Structural Relations model is fit to data using the firm's service quality instrument. Results indicate statistically significant relationships between both agent characteristics and the tangible aspects of the firm, and three measures of overall service quality. Implications for the real estate industry are discussed and suggestions for improvement and future research are provided.

The goal dependent automaticity of drinking habits

In recent treatments of habitual social behaviour, habits are conceptualised as a form of goal-directed automatic behaviour that are mentally represented as goal-action links. Three experiments tested this conceptualisation in the context of students’ drinking (alcohol consumption) habits. Participants were randomly assigned to conditions where either a goal related to drinking behaviour (socialising) was activated, or an unrelated goal was activated. In addition, participants’ drinking habits were measured. The dependent variable in Experiments 1 and 2 was readiness to drink, operationalised by speed of responding to the action concept “drinking” in a verb verification task. Experiment 3 used uptake of a voucher to measure drinking behaviour. Findings supported the view that when habits are established, simply activating a goal related to the focal behaviour automatically elicits that behaviour. These findings are consistent with a goal-dependent conception of habit. Possibilities for interventions designed to attenuate undesirable habitual behaviours are considered

Trends in Kaposi's sarcoma-associated Herpesvirus antibodies prior to the development of HIV-associated Kaposi's sarcoma: a nested case-control study

HIV-associated Kaposi's sarcoma (KS) is a public health challenge in sub-Saharan Africa since both the causative agent, Kaposi's sarcoma associated-herpesvirus (KSHV), and the major risk factor, HIV, are prevalent. In a nested case-control study within a long-standing clinical cohort in rural Uganda, we used stored sera to examine the evolution of antibody titres against the KSHV antigens K8.1 and latency-associated nuclear antigen (LANA) among 30 HIV-infected subjects who subsequently developed HIV-related KS (cases) and among 108 matched HIV/KSHV coinfected controls who did not develop KS. Throughout the 6 years prior to diagnosis, antibody titres to K8.1 and LANA were significantly higher among cases than controls (p < 0.0001), and titres increased prior to diagnosis in the cases. K8.1 titres differed more between KS cases and controls, compared to LANA titres. These differences in titre between cases and controls suggest a role for lytic viral replication in the pathogenesis of HIV-related KS in this setting

Athletes' experiences of social support during their transition out of elite sport: An interpretive phenomenological analysis

Objectives The sources and types of social support that athletes receive during the transition out of sport have been well documented. However, less is known about how athletes perceive, mobilise, and manage supportive relationships. This study aimed therefore to gain a more comprehensive insight into the ways that social support may influence how athletes adjust to life following retirement from elite sport. Design The study was designed according to the principles of Interpretative Phenomenological Analysis. Method Eight former British elite athletes (four male and four female) from eight different Olympic sports were recruited using criterion-based purposive sampling strategies. Data collected using semi-structured interviews were analysed to explore subjective experiences of social support during transition. Results Participants' perception of feeling cared for and understood enabled support to be effective. There were variations in participants' ability to seek out and ask for support and those who found this difficult also found transition a more distressing experience. As transitions progressed, the adjustment process was closely linked to the participant's evolving sense of self. New social relationships and social roles fostered a sense of feeling supported, as well as providing opportunities to support others (e.g., other retired athletes). Providing support helped the participants to experience a sense of growth that facilitated adjustment to life after sport. Conclusions The content of support was largely dependent on context; that is, perceptions of supporters were just as important, if not more so, than specific support exchanges. Stigma around asking for help was a barrier to support seeking

Athletes’ retirement from elite sport: A qualitative study of parents and partners’ experiences

Objectives Athletes’ experiences of transition out of elite sport have been well documented. Less is known, however, about how the family members of athletes experience the process of transition. This study aimed to gain an in-depth understanding of parents and partners’ experiences and the way that they managed and interpreted their role in the process of transition. Method Individual semi-structured interviews were conducted with the parents and partners (two male and five female) of seven retired elite athletes from the UK. Data were analysed according to the principles of interpretative phenomenological analysis. Results Parents and partners experienced their own transition as they navigated uncertainty and upheaval in their own lives when the athletes retired. Parents and partners had to renegotiate their identity as they adjusted to changing roles and dynamics in their close relationships. Providing support to the former athletes was complicated by parents and partners’ own difficulties during transition and they often felt unsure about their role as a supporter. Parents and partners often experienced difficulties in their relationship with the athletes during their transition, but things improved as time went by. This was due to better communication and a willingness to share their feelings about their experiences. This helped parents and partners to gain a positive perspective on their transition and a sense that their relationship with the athletes had strengthened and grown. Conclusions Transition is often a shared experience and the findings of the present study underline the value of exploring transition at the level of the family or partnership as well as the individual

Attitudes and preferences towards self-help treatments for depression in comparison to psychotherapy and antidepressant medication

Background: Self-help is an effective treatment for depression. Less is known, however, about how acceptable people find different self-help treatments for depression. Aims: To investigate preferences and attitudes toward different self-help treatments for depression in comparison to psychotherapy and antidepressants. Method:N = 536 people who were not actively seeking treatment for depression were randomly assigned to read about one of five treatment options (bibliotherapy, Internet-based self-help, guided self-help, antidepressants, or psychotherapy) before rating how acceptable they found the treatment. Participants also ranked the treatments in order of preference. Results: Psychotherapy and guided self-help were found to be the most acceptable and preferred treatment options. Antidepressants and bibliotherapy were found to be the least acceptable treatments, with antidepressants rated as the most likely to have side effects. Preference data reflected the above findings – psychotherapy and guided self-help were the most preferred treatment options. Conclusions: The findings highlight differences in attitudes and preferences between guided and unguided self-help interventions; and between self-help interventions and psychotherapy. Future research should focus on understanding why unguided self-help interventions are deemed to be less acceptable than guided self-help interventions for treating depression

Does self-control improve with practice? Evidence from a 6-week training program

Can self-control be improved through practice? Several studies have found that repeated practice of tasks involving self-control improves performance on other tasks relevant to self-control. However, in many of these studies, improvements after training could be attributable to methodological factors (e.g., passive control conditions). Moreover, the extent to which the effects of training transfer to real-life settings is not yet clear. In the present research, participants (N = 174) completed a 6-week training program of either cognitive or behavioral self-control tasks. We then tested the effects of practice on a range of measures of self-control, including lab-based and real-world tasks. Training was compared to both active and no-contact control conditions. Despite high levels of adherence to the training tasks, there was no effect of training on any measure of self-control. Trained participants did not, for example, show reduced ego depletion effects, become better at overcoming their habits, or report exerting more self-control in everyday life. Moderation analyses found no evidence that training was effective only among particular groups of participants. Bayesian analyses suggested that the data was more consistent with a null effect of training on self-control than with previous estimates of the effect of practice. The implication is that training self-control through repeated practice does not result in generalized improvements in self-control

The neural correlates of emotion regulation by implementation intentions

Several studies have investigated the neural basis of effortful emotion regulation (ER) but the neural basis of automatic ER has been less comprehensively explored. The present study investigated the neural basis of automatic ER supported by ‘implementation intentions’. 40 healthy participants underwent fMRI while viewing emotion-eliciting images and used either a previously-taught effortful ER strategy, in the form of a goal intention (e.g., try to take a detached perspective), or a more automatic ER strategy, in the form of an implementation intention (e.g., “If I see something disgusting, then I will think these are just pixels on the screen!”), to regulate their emotional response. Whereas goal intention ER strategies were associated with activation of brain areas previously reported to be involved in effortful ER (including dorsolateral prefrontal cortex), ER strategies based on an implementation intention strategy were associated with activation of right inferior frontal gyrus and ventro-parietal cortex, which may reflect the attentional control processes automatically captured by the cue for action contained within the implementation intention. Goal intentions were also associated with less effective modulation of left amygdala, supporting the increased efficacy of ER under implementation intention instructions, which showed coupling of orbitofrontal cortex and amygdala. The findings support previous behavioural studies in suggesting that forming an implementation intention enables people to enact goal-directed responses with less effort and more efficiency